Privacy Policy

Sunday Rose respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how Westmere Commerce LLC, operating under the brand name Sunday Rose (“Sunday Rose,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes your personal information when you visit, use, or make a purchase from sundayrose.co, communicate with us, or otherwise interact with our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Sunday Rose is operated by:

Westmere Commerce LLC
1001 S. Main St., Suite 600
Kalispell, MT 59901
United States

Email: support@sundayrose.co
Website: sundayrose.co

For the purposes of applicable data protection laws, Westmere Commerce LLC is the business or data controller responsible for the personal information described in this Privacy Policy, unless otherwise stated.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

We may collect information that you provide when you:

• Place or attempt to place an order

• Create or manage a customer account

• Subscribe to emails, text messages, or promotional communications

• Contact our customer support team

• Submit a return, refund, exchange, or order-related request

• Complete a form, survey, promotion, or giveaway

• Submit a review, photograph, comment, or other content

This information may include:

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Account login details

• Order and transaction information

• Product preferences and sizes

• Marketing preferences

• Customer support messages

• Reviews and other content you submit

Payment Information

When you make a purchase, your payment information is processed by our payment service providers.

Depending on the payment method selected, this information may include:

• Payment card details

• Billing information

• Bank or digital wallet information

• Payment authorization and verification information

Complete payment card information is generally processed directly by the applicable payment provider and is not made fully available to us.

Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect certain information through cookies, pixels, tags, software development kits, log files, and similar technologies.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• Device identifiers

• Approximate location

• Language and time zone

• Referring website or traffic source

• Pages and products viewed

• Search activity

• Cart and checkout activity

• Date and time of visits

• Interaction with emails or advertisements

• Website performance and error information

Information From Third Parties

We may receive personal information from third parties, including:

• Shopify and other ecommerce service providers

• Payment processors

• Shipping and fulfillment partners

• Fraud prevention and identity verification providers

• Advertising and analytics partners

• Social media platforms

• Email and SMS marketing providers

• Customer support providers

• Publicly available sources

The information we receive depends on the third-party service, your privacy settings, and your interactions with that third party.

3. How We Use Personal Information

We may use personal information for the following purposes:

Providing Products and Services

We use personal information to:

• Process and fulfill orders

• Process payments

• Send order confirmations and shipping updates

• Arrange delivery

• Manage returns, refunds, and exchanges

• Maintain customer accounts

• Respond to questions and customer support requests

• Provide the products and services requested by customers

Operating and Improving Our Business

We may use personal information to:

• Operate, maintain, and improve our website

• Understand how customers use our website

• Analyze sales, traffic, and shopping behavior

• Improve our products, services, and customer experience

• Test new features and website functionality

• Diagnose technical problems

• Conduct internal reporting and business planning

Marketing and Advertising

Subject to your preferences and applicable law, we may use personal information to:

• Send promotional emails or text messages

• Recommend products that may interest you

• Personalize website content

• Measure the effectiveness of advertising campaigns

• Display relevant advertisements on other websites and platforms

• Create or use advertising audiences

• Understand how customers interact with our marketing

You may unsubscribe from marketing emails by using the unsubscribe link included in the message.

You may opt out of marketing text messages by replying STOP, where applicable. Standard messaging and data rates may apply.

Even after opting out of promotional communications, you may still receive non-promotional messages relating to your orders, account, returns, or customer service requests.

Security and Fraud Prevention

We may use personal information to:

• Verify transactions

• Detect and prevent fraud

• Protect customer accounts

• Investigate suspicious activity

• Enforce our policies and agreements

• Protect the security of our website, customers, and business

Legal and Compliance Purposes

We may process personal information to:

• Comply with applicable laws and regulations

• Respond to valid legal requests

• Maintain tax, accounting, and transaction records

• Establish, exercise, or defend legal claims

• Enforce our Terms of Service and other policies

• Protect the rights, safety, and property of Sunday Rose, our customers, and others

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on:

• Performance of a contract: To process purchases, fulfill orders, provide customer support, and deliver requested services.

• Consent: For certain marketing communications, cookies, and advertising activities where consent is required.

• Legitimate interests: To operate and improve our business, prevent fraud, secure our services, understand customer behavior, and market our products, where those interests are not overridden by your rights.

• Legal obligations: To comply with tax, accounting, consumer protection, law enforcement, and other legal requirements.

• Protection of legal rights: To establish, exercise, or defend legal claims.

Where we rely on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Ecommerce Platform

Our store is hosted on Shopify. Shopify processes personal information to provide ecommerce, checkout, security, analytics, and related services.

Payment Providers

We disclose necessary information to payment processors, banks, card networks, digital wallet providers, and other payment partners to process and verify transactions.

Shipping and Fulfillment Providers

We may disclose your name, delivery address, telephone number, email address, order information, and customs information to:

• Warehouses

• Suppliers

• Fulfillment partners

• Shipping carriers

• Customs brokers

• Postal services

• Delivery partners

Service Providers

We may disclose information to companies that help us operate our business, including providers of:

• Website hosting and technology

• Customer support

• Email and SMS communications

• Data storage

• Analytics

• Fraud prevention

• Security

• Accounting and tax services

• Business operations

These providers may process information only as necessary to provide their services to us, subject to their contracts and applicable law.

Advertising and Analytics Partners

We may use advertising, analytics, and social media services provided by companies such as Google, Meta, TikTok, Pinterest, or similar platforms, depending on the services enabled on our website.

These partners may collect or receive information about your device, browsing activity, purchases, approximate location, and interactions with our website or advertisements.

Under certain privacy laws, disclosing personal information for cross-context behavioral or targeted advertising may be considered a “sale,” “sharing,” or use for targeted advertising, even when no money is exchanged.

Where required, you may opt out through:

• Our cookie or privacy preference tool

• The Your Privacy Choices link, where available

• Your browser or device settings

• A legally recognized opt-out preference signal, such as Global Privacy Control

• An email request to support@sundayrose.co

Business Transactions

If we are involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction.

Legal and Safety Disclosures

We may disclose personal information where we reasonably believe disclosure is necessary to:

• Comply with applicable law

• Respond to a subpoena, court order, or lawful government request

• Investigate fraud or illegal activity

• Enforce our agreements and policies

• Protect our rights, customers, business, or the public

• Prevent physical, financial, or other harm

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand website activity, improve performance, provide personalized content, and support advertising.

Cookies may include:

Essential Cookies

These cookies are necessary for functions such as:

• Keeping products in your cart

• Processing checkout

• Remembering login sessions

• Preventing fraud

• Maintaining website security

Because these cookies are necessary to provide the website, they may not be subject to consent requirements in some jurisdictions.

Functional Cookies

These cookies help remember choices such as:

• Language

• Region

• Currency

• Display preferences

Analytics Cookies

These cookies help us understand how visitors use our website, which pages are viewed, how customers navigate the store, and where technical improvements may be needed.

Advertising Cookies

These cookies may be used to:

• Personalize advertisements

• Measure advertising performance

• Limit repeated advertisements

• Build advertising audiences

• Understand whether an advertisement resulted in a visit or purchase

You can manage non-essential cookies through our cookie banner or privacy settings, where available.

You may also control cookies through your browser settings. Blocking certain cookies may affect the functionality of our website.

7. Targeted Advertising and Privacy Choices

We may work with advertising partners to display advertisements based on your activity across websites, applications, or services.

Depending on applicable law, you may have the right to opt out of:

• Targeted advertising

• Cross-context behavioral advertising

• The sale or sharing of personal information

• Profiling that produces legal or similarly significant effects

You may exercise these choices through our website’s privacy controls, where available, or by contacting us at support@sundayrose.co.

We will process recognized browser-based opt-out signals where required by applicable law and technically supported.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• Whether you maintain an account with us

• Whether an order or customer support matter remains active

• Tax, accounting, and recordkeeping obligations

• Fraud prevention requirements

• Contractual obligations

• Applicable statutes of limitation

• The need to establish, exercise, or defend legal claims

When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no internet transmission, storage system, payment method, or security measure is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should not share your password with others.

Please contact us promptly if you believe that your account or personal information has been compromised.

10. International Data Transfers

Sunday Rose operates from the United States and uses service providers that may process personal information in the United States and other countries.

As a result, your information may be transferred to, stored in, or accessed from a country whose data protection laws differ from those in your country of residence.

Where required by applicable law, we use recognized safeguards for international transfers, which may include:

• Standard contractual clauses

• Contractual data protection obligations

• Adequacy decisions

• Other approved transfer mechanisms

11. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Know whether we process your personal information

• Request access to your personal information

• Request a copy of your personal information

• Correct inaccurate personal information

• Request deletion of personal information

• Restrict certain processing

• Object to certain processing

• Withdraw consent

• Request data portability

• Opt out of targeted advertising

• Opt out of the sale or sharing of personal information

• Limit certain uses of sensitive personal information

• Appeal a decision relating to a privacy request

• Lodge a complaint with an applicable data protection authority

These rights are not absolute. We may decline or limit a request where permitted by law, including when information must be retained for legal, security, fraud prevention, contractual, or recordkeeping purposes.

12. How to Exercise Your Rights

To submit a privacy request, contact us at:

support@sundayrose.co

Please include:

• Your full name

• The email address associated with your account or order

• The country or state where you reside

• The privacy right you wish to exercise

• Sufficient information for us to identify the relevant records

We may request additional information to verify your identity and protect your personal information from unauthorized disclosure.

Where permitted, you may use an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly.

We will not discriminate against you for exercising a privacy right.

13. Additional Information for U.S. Residents

Residents of certain U.S. states may have additional privacy rights, subject to applicable thresholds, exemptions, and legal requirements.

During the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers

• Customer records information

• Commercial and transaction information

• Internet or electronic network activity

• Approximate geolocation information

• Audio, visual, or electronic information submitted by customers

• Inferences relating to customer interests or preferences

• Account login or payment-related information

We collect these categories from customers, website interactions, service providers, advertising partners, payment providers, shipping partners, and similar sources.

We use and disclose them for the business and commercial purposes described in this Privacy Policy.

We do not knowingly sell personal information for direct monetary payment. However, our use of advertising technologies may be considered a sale or sharing of personal information under certain state laws.

You may opt out of applicable sales, sharing, or targeted advertising through our website privacy controls or by contacting support@sundayrose.co.

14. Additional Information for EEA, UK, and Swiss Residents

Where applicable, you may have rights to access, correct, erase, restrict, object to, or receive a portable copy of your personal information.

You may also withdraw consent where processing is based on consent.

You may object to processing based on legitimate interests, including certain direct marketing activities.

You also have the right to lodge a complaint with the data protection authority in your country of residence. We encourage you to contact us first so that we can attempt to address your concern.

Westmere Commerce LLC is the controller of the personal information described in this Privacy Policy unless another party is identified as the controller.

15. Children’s Privacy

Our website and services are intended for a general audience and are not directed to children.

We do not knowingly collect personal information from children below the minimum age required by applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact support@sundayrose.co so that we can review and, where appropriate, delete the information.

16. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of third parties. This Privacy Policy does not apply to information collected directly by those third parties.

You should review the privacy policy of any third-party website or service before providing personal information.

17. User-Generated Content

If you submit a public product review, comment, photograph, or other content, the information you choose to include may be visible to other visitors.

Please do not include sensitive or unnecessary personal information in publicly submitted content.

We are not responsible for how other users may use information that you voluntarily make public.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices

• Our website or services

• Technology

• Service providers

• Legal or regulatory requirements

The updated version will be posted on this page with a revised “Last updated” date.

Where required by law, we will provide additional notice or request consent before material changes take effect.

19. Contact Us

For questions about this Privacy Policy or to exercise a privacy right, contact:

Sunday Rose
Operated by Westmere Commerce LLC
1001 S. Main St., Suite 600
Kalispell, MT 59901
United States

Email: support@sundayrose.co
Website: sundayrose.co