Shipping Policy

Last updated: September 13, 2026

Thank you for shopping with Sunday Rose.

This Shipping Policy explains how orders placed through www.sundayrose.co are processed, fulfilled, shipped, and delivered.

Free Standard Shipping

Sunday Rose offers free standard shipping on orders to destinations currently available at checkout.

No minimum purchase is required.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not controlled by Sunday Rose and, unless otherwise required by applicable law, are the responsibility of the customer.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received and verified.

Business days are Monday through Friday and exclude weekends and public holidays.

Orders placed during weekends, holidays, promotional events, collection launches, or unusually high-volume periods may require additional processing time.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Delivery Time

Standard delivery typically takes approximately:

5–10 business days after dispatch

Estimated total time from placing an order to delivery is generally:

6–13 business days

Delivery estimates are not guaranteed and may vary depending on destination, customs processing, carrier conditions, weather, local delivery services, and other circumstances outside our reasonable control.

Fulfillment

Sunday Rose is an online retailer operated by Westmere Commerce LLC.

We work with third-party fulfillment partners and logistics providers to prepare and ship our orders.

Depending on the product and destination, orders may be fulfilled from facilities located outside the United States, including fulfillment facilities in China.

Our Montana address is our business mailing address and is not our fulfillment warehouse or return facility.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow several business days for the first tracking update to appear after dispatch.

International shipments may be transferred between multiple logistics providers before final delivery. In some cases, a local carrier will complete the final delivery.

Order Changes and Cancellations

If you need to change or cancel an order, contact:

support@sundayrose.co

as soon as possible.

We will do our best to assist, but changes or cancellations cannot be guaranteed once an order has entered processing.

Once an order has shipped, it cannot be canceled. You may request a return after receiving the order in accordance with our Return & Refund Policy.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully check:

Recipient name
Street address
Apartment or unit number
City
State or region
Postal code
Country
Phone number

If you notice an address error, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the carrier.

Sunday Rose is not responsible for delays or unsuccessful delivery caused by incomplete or incorrect information supplied at checkout, except where otherwise required by applicable law.

Delivery Delays

Although most packages arrive within the estimated timeframe, delays may occasionally occur due to:

Customs processing
Carrier disruptions
Severe weather
Public holidays
Local delivery conditions
Incorrect or incomplete addresses
High seasonal shipping volume

If your tracking has not updated for an extended period, contact us at support@sundayrose.co and we will assist where possible.

Packages Marked Delivered

If tracking shows that your package has been delivered but you cannot locate it:

Check around your property and any safe delivery locations.
Ask household members, neighbors, building management, or reception staff.
Contact the local carrier.
Allow up to two business days, as some carrier scans may appear shortly before final delivery.
Contact us if the package remains missing.

We will assist with available carrier information and investigations where possible.

Returned-to-Sender Packages

Packages may be returned to the sender because of:

Incorrect or incomplete addresses
Failure to collect a package
Repeated unsuccessful delivery attempts
Delivery refusal
Unpaid customs charges

If your package is returned, contact us at support@sundayrose.co.

Depending on the circumstances, reshipping may require an additional shipping charge, or eligible refunds may be reduced by carrier or return costs actually incurred, where permitted by applicable law.