Return & Refund Policy

Last updated: September 13, 2026

We hope you love your Sunday Rose order. If something isn't right, eligible items may be returned in accordance with the policy below.

30-Day Return Window

Eligible items may be returned within 30 days of delivery.

To qualify for a return, the item must be:

Unworn and unused
In its original condition
Free from stains, perfume, makeup, deodorant, alterations, or damage
Returned with original tags attached
Accompanied by the order information or proof of purchase

Items returned without prior approval may not be accepted.

Starting a Return

To request a return, email:

support@sundayrose.co

Please include:

Your name
Order number
Item you wish to return
Reason for the return

Our customer care team will provide return instructions and the applicable return address.

Do not send returns to our Montana business mailing address unless specifically instructed to do so.

Return Shipping

For standard returns such as:

Incorrect size selection
Fit preference
Change of mind
No longer wanting the item

the customer is responsible for return shipping costs.

We recommend using a trackable shipping service and retaining proof of shipment until your refund has been completed.

Sunday Rose is not responsible for return packages lost in transit.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible at:

support@sundayrose.co

Please provide your order number and clear photographs showing the issue.

If the issue is confirmed, we will provide an appropriate solution, which may include a replacement, refund, or return instructions at no additional return shipping cost to you.

Non-Returnable Items

The following items may not be eligible for return:

Items showing signs of wear or use
Items without original tags
Items damaged after delivery through misuse or improper care
Items marked final sale where permitted by applicable law
Gift cards
Items specifically identified as non-returnable before purchase

This does not affect rights that cannot legally be excluded under applicable consumer protection laws.

Exchanges

We accept exchanges for eligible items within 30 days of delivery.

Items must be unworn, unused, in their original condition, and have all original tags attached.

To request an exchange, please contact us at support@sundayrose.co with your order number and the item, size, or color you would like to exchange. Our customer care team will provide the appropriate instructions.

Customers are responsible for return shipping costs for standard exchanges unless the item received was damaged, defective, or incorrect. Exchange requests are subject to product availability.