Frequently asked questions
How long does shipping take?
Orders are processed within 1–3 business days. Once dispatched, delivery typically takes 5-10 business days, depending on the destination.
Are the dresses true to size?
Most of our dresses fit true to size. We recommend checking the size guide on each product page for the most accurate measurements before placing your order.
Will the dress look the same as in the photos?
We strive to display our products as accurately as possible. However, slight variations in color may occur due to different screen settings and lighting conditions.
How do I care for my dress?
To help maintain the beauty and longevity of your dress, we recommend washing it in cold water on a gentle cycle or hand washing when appropriate. Use a mild detergent and avoid bleach or harsh chemicals that may damage delicate fabrics and colors.
For best results, lay flat or hang to air dry. Avoid tumble drying on high heat, as excessive heat may affect the fabric, fit, and overall appearance of the garment. If needed, use a low-temperature iron or steamer to remove wrinkles.
As fabrics and embellishments may vary between styles, we always recommend checking the care label inside your garment for specific care instructions. Proper care will help keep your dress looking beautiful and feeling comfortable wear after wear.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can also visit our Track Your Order page at any time.